We are once again approaching the end of the financial year and a friendly reminder if you have any outstanding paperwork including completed applications for submission, receipts for reimbursement or to finalise applications, send these in as soon as possible. In addition a couple of other general reminders:

• The TILA allowance is not an emergency payment. To avoid delays please submit applications well in advance (at least three to four weeks) prior to the young person's expected or anticipated transition to independent living to accommodate the assessment and payment processes.
• When submitting quotes with your application please complete the TILA Payment Form available from the Downloads page.
• Where your service has selected Option 1 and you have received approval please ensure receipts are forwarded within 28 days. Taking longer than this without advising TILA staff slows processing for other applicants as this necessitates contacting referring workers for outstanding paperwork.

A reminder to referring workers to carefully answer questions in the application. In particular some referring workers are not answering the following questions correctly:

• D.5 (pg.3) - If the young person is currently living in private rental or public housing, please enter the date they began their tenancy
• D.7 (pg.3) - Currently in Formal Care (State Care)
• D.8 (pg.3) - Previously in Formal Care
• D.9 (pg.3) - Currently in Informal Care. Definition can be found in the glossary
• D.9.1 (pg.3) - Previously in Informal Care. In addition, please identify the type of informal care in the box provided.
• D.10 (pg.3) - To reach this question you have responded that the young person has not been in Formal or Informal Care or they are in Indigenous Kinship Care.
• Part F (pg.5) - If the young person is transitioning within 6 weeks please indicate in F.5 the date this will occur if known or approximate as close as possible. Some referring workers are relying on the response in E.6 at the top of page 5. Please note applications cannot remain open indefinitely. Once approved the application must be acted upon within 28 days. If the young person is not moving for some time please inform TILA staff.
• Attachment B (pg.10) - A Centrelink Officer must stamp the form, sign and answer all questions. Please check before submitting to avoid delays for your service and for processing.
• TILA Payment Form - This form must be completed by the referring worker when submitting quotes for supplier payments or when submitting receipts for reimbursement and is used by our administration staff to generate payment. The form is available on the download page as a separate download or included in the TILA Application Package.