This page lists the glossary of terms found in the TILA Guidelines and commonly used terms in the TILA assessment and payment processes in alphabetical order.
A
ABN
An acronym thats stands for Australian Business Number (ABN). The ABN can normally be found on the business quote or receipt near the business name or business address and phone number. It is an 11-digit number and standard formatting is 12-345-678-910.
Aboriginal and/or Torres Strait Islander person
A person of Aboriginal or Torres Strait Islander descent who identifies as an Aboriginal or Torres Strait Islander and is accepted as such by the community in which they live.
Aboriginal and/or Torres Strait Islander Kinship Care (aka Indigenous Kinship Care)
Aboriginal and/or Torres Strait Islander kinship care refers to the provision of accommodation, meals, clothing etc to Indigenous young people when they are unable to live with their immediate family. Aboriginal and Torres Strait Islander kinship care is an informal care arrangement, that is, it is not state-ordered by a child protection authority. Kinship care arrangements are made privately without orders being taken by a state or territory welfare department to authorise the care arrangements. Aboriginal and Torres Strait Islander kinship care includes the provision of accommodation, meals, clothing etc to a young person by an adult and may include that provided by a relative or other significant members of a young person's community/kinship network.
Attachment A
Otherwise known as a Formal Care Order. This supporting document is required where the young person is claiming under the Formal Care criteria and is completed by a State Child Protection Worker. Available from the Downloads page.
Attachment B
Otherwise known as a Centrelink Verification Form (CVF). This supporting document is required where the young person is claiming under the Informal Care criteria and is completed by a Centrelink Officer. Available from the Downloads page.
After-Care Services
Services provided by non-government organisations which have been contracted by a government agency responsible for the care and protection of young people.
Australian Resident
A permanent Australian resident is a person who resides in Australia and is either an Australian citizen or the holder of a permanent visa.
Away from Home
If you are not classified as "independent" Centrelink will consider you "dependent", and can pay you at either the "away from home" rate or the "at home rate". If you are a secondary or tertiary student, you will be eligible for the "away from home" rate if:- your travel time to the place where you study is more than 90 minutes;
- conditions at home make study difficult;
- you are in State care and your foster parent isn't receiving foster care allowance;
- it's compulsory to live on campus.
- access to the place where you study is affected by conditions such as unreliable transport or flooding for at least 20 days per year;
- you are studying an approved special course;
- it would be unreasonable to make you stop your course;
- local school facilities are limited;
- you have a physical, medical, emotional or behavioural reason preventing your attendance at your local school;
- your parents or guardians move frequently;
- you are offered a scholarship at an independent school;
- you are subject to racial discrimination at your local school;
- you are excluded from your local school.
B
C
Care
Means Aboriginal and/or Torres Strait Islander Kinship Care, Formal Care, Informal Care and/or Informal Out-of-Home Care.
D
E
Extreme Family Breakdown
can include problems with your parents, brother, sister or any other person that lives or regularly visits your home.
F
Formal Care
To be considered to have been in or to currently be in formal care a young person must:- Be the subject of a care and protection order that places them in the care and custody of someone who is not their parent; or
- Have been the subject of a care and protection order that placed them in the care and custody of someone who was not their parent and their order has ceased/expired because of their age.
G
H
I
Independent Status
Means being deemed eligible by Centrelink for a payment at the full independent rate
Informal Care
To be considered to have been in, or to currently be in, Informal Care a young person must:
- Have Independent Status for Centrelink payments; and
- Currently be in, or formerly have been in, Informal Out-of-Home care (e.g. homelessness service, crisis or medium-term supported accommodation or juvenile justice); and/or
- Currently be in, or formerly have been in Aboriginal or Torres Strait Islander Kinship Care.
Informal Out-of-Home Care
Informal out-of-home care is the care provided to a young person when they are unable to live with their immediate family. This arrangement for the young person to live away from the family home is an informal care arrangement, that is, the care is not state-ordered by a child protection authority. Young people in Out-of-Home Care are usually residing in SAAP accommodation, Refuges or other forms of supported accommodation. Young people who are directed to reside away from the parental home by a juvenile justice authority, including those leaving detention, are considered to be in informal out-of-home care.
J
K
L
M
N
Not-for-profit organisation
Means one which is not operating for the profit or gain of its individual members, whether these gains would have been direct or indirect. This applies both while the organisation is operating and when it winds up. Any profit made by the organisation goes back into the operation of the organisation to carry out its purposes and is not distributed to owners, members or other private people.
Necessary Relief
Necessary relief is a discretionary term that applies to means of assistance that directly benefit a young person's transition to independence. Examples of necessary relief include, but are not limited to:- Support to enter accommodation (such as connecting utilities and moving expenses);
- Purchase of essential household items (including appliances, whitegoods or furnishings and consumables etc);
- The cost of supported life skills programs to equip a young person with the skills for independent living (for example, financial or other counselling);
- Support to access employment, education or training opportunities (such as purchase of books/computer, transport to undertake studies or employment); and
- Purchase of bus tickets, phone cards or other essential items that will support the young person in accessing the above.
O
Option 1
Means the Payment Option selected by the referring organisation which instructs the Service Provider to reimburse the referring organisation for approved purchases after approval is given by the Service Provider.
Option 2
Means the Payment Option selected by the referring organisation which instructs the Service Provider to generate payments to quoted suppliers for approved purchases after approval is given by the Service Provider.
P
Program
Refers to TILA.
Q
R
Receipt
See Tax Receipt.
Referral Assessment Form
Otherwise known as the TILA Application Form. The terms are interchangeable.
Risk Factor for an Unsuccessful Exit from Care
means:- Experience of multiple placements;
- Lack of stable/established social and support networks; or
- High and/or complex needs; or
- Requirement for a support service to assist their transition to independence.
S
Service Provider
The organisation (local government, community based, not-for-profit or for profit) contracted by DEEWR to administer TILA.
Special Benefit
Special Benefit is provided where the young person is in severe financial need due to circumstances outside their control and they cannot receive any other Centrelink pension or benefit.
Special Circumstances
In which TILA may be paid directly to a person is defined as when an amount of up to $50 is given to purchase goods and/or services where it is impractical for a cheque to be used such as grocery items or food purchases. Special Circumstance cases are extremely rare, TILA is not to be used on an ad-hoc basis and must be approved by the Service Provider prior to the funds being spent.
Stakeholders
Individuals, organisations or networks that have or potentially have a relationship or interest in the work undertaken by the service provider.
T
Tax Invoice
A typical Tax Invoice contains:- The word Tax Invoice (if amounts include GST)
- A unique reference number (in case of correspondence about the invoice)
- Date of the invoice
- Tax payments if relevant (e.g. GST)
- Name and contact details of the seller
- ABN of the seller
- Name and contact details of the buyer (for TILA purposes - the Young Person)
- Date that the product was sent or delivered
- Purchase order number (or similar tracking numbers requested by the buyer to be mentioned on the invoice)
- Description of the product(s)
- Unit price(s) of the product(s) (if relevant)
- Total amount charged (optionally with breakdown of any GST, if relevant)
- Payment terms (including method of payment, date of payment, and details about charges late payment)
Tax Receipt
A Tax Receipt or Receipt is a printed record generated by the supplier at checkout to confirm payment of approved purchases. A typical Tax Receipt contains:- The word Tax Receipt (if amounts include GST)
- A unique reference number (in case of correspondence about the receipt)
- Date of the receipt.
- GST component paid.
- Name and contact details of the seller
- ABN of the seller
- Name and contact details of the buyer (for TILA purposes - the Young Person)
- Description of the product(s)
- Unit price(s) of the product(s) (if relevant)
- Total amount paid (optionally with breakdown of any GST, if relevant)
- Payment terms (including method of payment - cash, cheque, EFTPOS or placed on a "charge" account
- Balance owing which would be 0.00 or NIL if paid in full.
TILA Payment Form
The TILA Payment Form (TPF) is a document which contains three important sections and is used by the Service Provider to generate reimbursements or payments to suppliers. The three sections are:- Referring Organisation's (RO) Details - i.e. RO business name or trading name (especially important for reimbursement payments), postal address, email, phone and fax numbers, contact person (who the payments will be sent to), RO's ABN (again for reimbursements purposes) and young person's name.
- Payment Option Section - indicates whether Option 1 (Reimbursement) or Option 2 (Payment to Suppliers) is the desired payment.
- Supplier Section - Used where Option 2 is selected and lists up to 3 suppliers to whom payments will be made. Information required includes business trading name, ABN, address, phone number and item descriptions.
TILA Guidelines
Refers to the Guidelines developed by the Australian Government's Department of Education, Employment and Workplace Relations (DEEWR). The document is available from the Downloads page.
Transition Plan
Refers to the section of the TILA application form which outlines how the Referring Organisation (RO) is supporting the young person in their transition to independent living and how the RO is assisting the young person to achieve their short and medium-term goals. This section must be completed. The goals need not be too detailed but should provide enough information for the Service Provider to make a proper assessment of the support the young person is receiving.
U
Unreasonable to live at home (UTLAH)
Centrelink will accept you are unable to live at home if you cannot live with your parents or guardian because of:- "Extreme family breakdown" or other exceptional circumstances; or
- It would be unreasonable to expect you to stay at home because there would be a serious risk to your physical or mental health due to violence, sexual abuse or other unreasonable circumstances; or
- Your parents cannot provide you with a suitable home because they lack stable accommodation.
- In addition you need to show that: - you are not receiving continuous support from a parent or a guardian; and
- you are not receiving any other income from either the State or Commonwealth Government.
V
W
X
Y
Young Person
Means a person aged at least 15 and less than 26.
Z
What is TILA?
Eligibility Criteria
FAQ
Downloads


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| Post: TILA PO Box 23 Wollongong NSW 2520